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Cancellation Policy
Lab tests where lab visits have been opted by the customers, customers are free to cancel the booking before the start/preparation of lab tests. A full refund shall be admissible in cases where payment has been made to Simira Diagnostics directly.
In cases where only partial tests from the booking have been done, a refund shall be admissible to such an extent.
Lab tests/ health packages where home visit has been opted by the customers, Customers are free to cancel the tests prior to the start of the visit, a full refund shall be provided. However, if a customer chooses to cancel the test after the arrival of a technician at the site, then Rs 200/- shall be deducted as visit charges.
In all other cases, refund policies of our lab partner shall be applicable. Customers can access the refund policy at this link.
For Cancellations please contact us via contact us link. You can also call us at
